Contact
Email [email protected] and include the email address tied to your account when possible.
For billing, account access, scan issues, or marketplace problems, a short description plus screenshots is usually enough to start troubleshooting.
Common Help Topics
- Sign-in issues or password reset requests
- Scan recognition failures or monthly scan limit questions
- Collection sync or missing item reports
- Marketplace listing, offer, or seller onboarding issues
- Subscription and upgrade questions
What to Include
- Your device type and OS version
- The email address connected to your Relic Arcade account
- A short description of what you expected and what happened instead
- Screenshots if the issue is visual or tied to a specific screen
Policy Links
Privacy questions are covered in the Privacy Policy. If you need a response for App Review or an account-specific request, send it through the support email.